All orders placed on our website are typically dispatched within 1-2 business days from the date of purchase. However, please note that during product launches, promotional events, and public holidays, the dispatch time may be extended. We strive to ensure your order is processed and shipped to you as quickly as possible.

International Shipping:

For orders shipping outside of Australia, please be aware that Valkr will not be held liable for any customs duties, taxes, or any other related fees incurred during the international shipping process. These fees are the sole responsibility of the purchaser. We recommend contacting your local customs office for more information regarding potential fees before placing your order.

Pre-Orders:

When ordering pre-order products along with other items, please note that your entire order will be shipped once all pre-ordered items are available for dispatch. Estimated shipping times for pre-order items will be clearly stated within the respective product descriptions. 

If you have any further questions or require assistance, please feel free to reach out to us at hello@valkr.com.au. We are here to help and will do our best to address any concerns you may have regarding shipping or your order.